About Us

Marriott Public Library Service is a busy, vibrant space located in a growth corridor of SE Melbourne. The library service is 10 years old and is very successful with a large modern branch and a home library service.

The area has attracted a large number of young families because of the affordability of property in the area. The township is also well served by two retirement villages.


Parents with young children are heavy users of the library and the “Homework Club” has encouraged library use for research among older children and teens. Last year’s report “Library Services for Older People – A Marketing Plan” which outlined a strategy and budget for increasing usage by older residents in the township has been implemented and is proving successful so far.


OUR MISSION
Engagement – cater for the multicultural needs of the community 
Inspiration – build a collection and resources to support life-long, self-directed learning
Energy – pursue diverse pathways to fulfill roles of the library in society

OUR CORE VALUES
We are committed to the following values in the provision of our library services:
Ease of access to all users
Equality of service to all
Well trained and committed staff
Continuous improvement in service delivery
Welcoming and safe facilities
Access to technology and the Internet
Delivering education programs for all target groups
Establishing strong relationships with local stakeholders
Quantify and evaluate key performance indicators
Marriott Public Library Service endorses and supports the UNESCO Public Library Manifesto, http://www.unesco.org/webworld/libraries/manifestos/libraman.html 
the relevant industry standards, policies and guidelines for the provision of library services, http://www.alia.org.au/sites/default/files/documents/advocacy/PLSG_ALIA_2012.pdf
and the UN Principles for Older Persons: Independence, Participation, Care, Self-fulfilment, Dignity, http://home.vicnet.net.au/~ac99vic/principles.html

FEEDBACK
We welcome your feedback in the way of comments, suggestions, compliments and even complaints.
Click here for FEEDBACK form.